The J.D. Power 2016 U.S. Tech Experience Index StudySM, named the Tucson and Genesis highest in overall customer experience with vehicle technology in the SUV and midsize premium segments.
The inaugural study measures owner experience, usage and interaction with driver-centric vehicle technology. Each model outperformed the competition in their respective segments, with Tucson ranking the highest in six evaluation categories – collision protection, comfort and convenience, driving assistance, entertainment and connectivity, and navigation. The Genesis outperformed 20 other vehicles to rank highest in its competitive segment
“Advanced safety and convenience technologies are top of mind for many drivers, and we are thrilled that our models are exceeding expectations in these crowded segments,” said Mircea Gradu, Director of Engineering & Quality, Hyundai Motor America. “From being among the first to implement and standardize leading safety technologies, Hyundai Motor is committed to providing better technological solutions for a better owner and driver experience.”
J.D. Power is a marketing, consumer intelligence, and data and analytics company that helps its clients measure, understand, and improve the key performance metrics that drive their growth and profitability. J.D. Power’s industry benchmarks, unique data and analytics platform and reputation for independence and credibility has established the company as one of the world’s most well-known and trusted providers of Voice of the Customer insights. Established in 1968, J.D. Power is headquartered in Costa Mesa, California, and has offices in North/South America, Asia Pacific, and Europe.
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